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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Introduction

RITA MECHANICAL WORKS LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Inquiry details and preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent
  • Device information and location data
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect for various purposes, including:

Communication

Respond to your inquiries and provide customer support

Service Improvement

Improve our website functionality and user experience

Marketing

Send relevant product updates and company news

Legal Compliance

Comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Encryption

Data is encrypted during transmission and storage

Access Controls

Limited access to personal information on a need-to-know basis

Regular Monitoring

Continuous monitoring and assessment of security measures

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access

Request access to your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Objection

Object to processing of your information

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address

416 Industrial Area, Ludhiana
Punjab, India

Last Updated: January 2024

Have Questions About Privacy?

Our team is here to help. Contact us if you have any concerns about your data or need clarification on our privacy practices.